Sandman Hotel & Suites Calgary South

The Cleanliness, location and most especially the front office staff. First of all, for some reasons my reservation was no where to be found. I called the hotel and spoke with Pooja first, she tried to help me with my reservation , I was waiting for an email for the new reservation but didn’t receive it. I called once again and spoke with Shavan told him the situation and was very helpful he then made my reservation. At check in, I finally met him and mentioned that I received email from Sandman Hotels to become a member and helped me signed in for Future Reservations direct to Hotel. In that way I won’t lose my reservation anymore.

Front desk was super friendly (a fellow ontarien as well!) and when asked if we knew we booked two queens for three people and I said yes, she asked if we wanted to upgrade to a family suite free of charge! We’ve never been in a family suite, let alone one with bunk beds, before so of course we jumped on it. And what a right one it was; sleeping in those bunk beds was like a happy flashback to when my sister and I had bunk beds for most of our childhood while mom happily enjoyed the king sized to herself. The friendliness and attention from the staff alone, is a reason I’ll come back. You people sure are friendly; it’s rare for even the cleaning staff to smile (for real) and say hello to us as we pass them in the hallway.

That was our second time to stay in this hotel, we love the location, great for shopping very convenience, the service is great.

Although there was no continental breakfast there is an attached restaurant and many other dinning facilities within walking distance. Our room was beautiful with a comfortable bed, great bathroom and even a kitchenette. We had our pup (Bosco) with us and although I seem to have missed the check box for that on the online reservation the staff was not only accommodating but excited to see him. Rates were reasonable and service was second to none. We will be back. Thank you for a surprisingly wonderful experience.

Great location. 15 minute drive to the Saddledome/Downtown, and less than ten minutes to either chinook or southcentre mall. Located directly behind Ikeas.