Sandman Hotel & Suites Calgary South

Staff was very friendly and accommodating, room was clean and bed was very comfortable and quiet. Central to where we needed to be. Inside of the hotel was clean, and pretty nice.

The Cleanliness, location and most especially the front office staff. First of all, for some reasons my reservation was no where to be found. I called the hotel and spoke with Pooja first, she tried to help me with my reservation , I was waiting for an email for the new reservation but didn’t receive it. I called once again and spoke with Shavan told him the situation and was very helpful he then made my reservation. At check in, I finally met him and mentioned that I received email from Sandman Hotels to become a member and helped me signed in for Future Reservations direct to Hotel. In that way I won’t lose my reservation anymore.

Front desk was super friendly (a fellow ontarien as well!) and when asked if we knew we booked two queens for three people and I said yes, she asked if we wanted to upgrade to a family suite free of charge! We’ve never been in a family suite, let alone one with bunk beds, before so of course we jumped on it. And what a right one it was; sleeping in those bunk beds was like a happy flashback to when my sister and I had bunk beds for most of our childhood while mom happily enjoyed the king sized to herself. The friendliness and attention from the staff alone, is a reason I’ll come back. You people sure are friendly; it’s rare for even the cleaning staff to smile (for real) and say hello to us as we pass them in the hallway.

The hotel is great, always is every time i stay there. I choose to stay there for the staff. The employees throughout the hotel are always amazing.the beds, pillows, fridges, blackout curtains, bathrooms, everything is what i would hope for when paying what i do for a room and it never disappoints. Recently i travelled from far north and came into Calgary needing a room right away so i went to the airport area of Calgary. I don’t know why i bothered, the rates were high and buses everywhere,very loud area. So i did what i should have done initially and drove the extra 17 minutes to the best place in Calgary. Thank you for a proven track record of always being #1

That was our second time to stay in this hotel, we love the location, great for shopping very convenience, the service is great.